Withdrawal from the Purchase Contract
Notice: This is a non-binding translation of the terms for withdrawal. The original Czech version is the only legally binding document.
Withdrawal form for download HERE.
The Buyer acknowledges that according to Section 1837 of the Civil Code, it is not possible, among other things, to withdraw from a purchase contract for the supply of goods that have been modified according to the wishes of the Buyer or for their person, from a purchase contract for the supply of perishable goods, as well as goods that have been irretrievably mixed with other goods after delivery, and from a purchase contract for the supply of goods in a sealed package which the consumer has removed from the package and which cannot be returned for hygiene reasons. It is also NOT POSSIBLE TO WITHDRAW from the contract if the goods belong to the ZERO-WASTE/UNPACKAGED category, as the goods may deteriorate/be devalued during transport, since they are removed from the original packaging during packing and placed into ecological packaging.
Unless it is a case mentioned in Article 5.1 of the Terms and Conditions or another case where withdrawal is not possible, the Buyer has the right to withdraw from the purchase contract in accordance with Section 1829, Paragraph 1 of the Civil Code within fourteen (14) days of receipt of the goods. Withdrawal must be sent to the Seller within this period. The Buyer may use the sample form provided by the Seller. Withdrawal may be sent to the Seller's business address or via email to info@plodyzeme.cz.
In case of withdrawal, the contract is canceled from the beginning. Goods must be returned to the Seller within fourteen (14) days of delivery of the withdrawal. The Buyer bears the costs associated with returning the goods.
The Seller will return the funds to the Buyer within fourteen (14) days of withdrawal via bank transfer. The Seller is not obliged to return the funds before the Buyer returns the goods or proves that the goods have been sent.