How to complete a kratom order

For purchasing age-restricted products (PML), we use the secure Citizen Identity system. Setup takes only a few minutes and is done once.*

Video guide

Short video showing the full setup and age verification process using the Mobile eGovernment Key.

Phase 1

App preparation

📱 Install the Mobile eGovernment Key app on your phone. This is your digital ID.

💻 Prepare the website: www.identita.gov.cz

Phase 2

Identity login

Click Log in and choose Bank Identity. This is the fastest way via online banking (Air Bank, ČSOB, KB, Moneta, Raiffeisen, Česká spořitelna, etc.).

Phase 3

Profile linking

In the list of tools, click the plus (+) next to Mobile eGovernment Key. An activation QR code will appear.

Warning: The code is valid only for 5 minutes.
Phase 4

Mobile activation

  • Open the app and select Activate key.
  • Tap Done – scan code and point your camera at the screen.
  • Set a PIN or fingerprint. Done!
Phase 5

Age verification in checkout

You can now use the key anytime for instant age verification in checkout:

Select Mobile Key verification in cart, scan the code, and confirm. It takes about 2 seconds. We only receive confirmation of 18+, your personal data stays private.

Používáme ověření věku Adulto